Designing experiences for Marriott involved crafting intuitive and engaging solutions for key functionalities like booking a stay, rewards management, filters, and search. The goal was to streamline the user journey, ensuring that each interaction—from selecting a room to redeeming rewards—was seamless and enjoyable. The design focused on creating a user-friendly interface that simplifies the booking process, enhances the search and filter options, and makes managing rewards effortless. To ensure the solutions met user needs effectively, I ran user test groups, gathering valuable feedback to refine and optimize the experience. By prioritizing clarity and ease of use, the redesign aimed to improve overall user satisfaction and drive engagement with Marriott’s robust set of international hotels & services.
Info
Client
Marriott International
Year
2019
